When you decide to move it is extremely important to find a trustworthy moving company that will provide quality moving service. Reliable movers will make sure your belongings are delivered safely and without any damage. Avoiding a scenario where you’ll end up with damaged or lost goods during the move is a priority. But, the question is how to achieve that?
Unfortunately, some moving companies happen to damage or lose the items during the move. Luckily, you can always choose reputable NYC movers. Reputable moving companies usually prioritize their customers’ happiness and satisfaction, so they are willing to resolve any possible issue and provide instructions on how to proceed in problematic situations.
Usually, damage to the items subjected to moving takes place because of inappropriate packing, carrying, loading, and transporting.
The best is to try avoiding the slightest possibility of damaging your items. It is the first step to a successful move, so it’s a good idea to explore a little what you can do about it.
Packing is one of the most important stages in the moving process. your job here is to protect all the items and make sure that they don’t get damaged in transport. During the packing stage, it’s crucial that you don’t skip the steps that make the whole packing process a success.
There is one more step left, and it is labeling. You can label the moving boxes using permanent markers. Labeling moving boxes is important because it’ll make the unpacking process much easier. And not only that. It’ll also help your movers know where to place boxes inside the moving truck. Labeling is a must-do stage for successful packing, especially if you’re packing fragile items.
As we mentioned earlier, one of the main reasons for damaging things when moving is lousy, unprofessional, and irresponsible handling by the people who operate the move.
Our professional advice is to try and avoid this.
There are too many shady moving companies out there, especially in a big city like New York. After thorough research on a moving company, do not enter into a business arrangement with them if you have any reason to doubt their legitimacy. Keep yourself posted on how to identify rogue movers in NYC and how to avoid a moving scam.
Instead, make sure you are doing business only with insured movers NYC. Trust your relocation only in the hands of experienced professionals who know what they’re doing and have all the necessary resources to complete the job successfully.
Professional movers know which are the most commonly damaged items during the move, so they know the best ways to protect them.
Even if you did everything right, unpredictable things might happen. So, you might end up with damaged goods in the end.
If it happens to you, don’t panic. It’s important to know that there is a solution to this. If you are dealing with trustworthy movers, you can take a few steps to get compensation for your damaged goods.
So, what are your options, and how to get compensation? We’ll discuss it in the continuation.
Once the problem arises, a responsible moving company will do anything to amend the situation. They will either try to locate the lost items or reimburse you for the damaged ones. The most reasonable thing to do in this situation is to file a claim, which will be a bit easier with the following guidelines.
Before filing a claim or complaint, make sure you know what the moving company’s liability is and check it. There are probably certain limitations as to their liability. Most moving companies offer liability coverage based on weight with no additional charges, and charge additionally for the full value protection. The type of company’s liability is stated in the contract you have signed, so make sure you are familiar with all terms of the move. Depending on your contract, you can demand for partial or full value of the damaged belongings.
Keep every relevant document you received from the moving company – bills, receipts, letters, emails.
Make a list of the damaged or lost items along with their monetary value. It might be difficult to establish the monetary value of some old items. However, the value of recently bought items can be easily determined by visiting the store or the website where products’ costs are listed.
Inform your moving company that you are going to file a claim and ask if there are any specific legal procedures you have to follow. Every moving company has their own dispute settlement procedures you need to be informed about.
The time frame to file a claim is within 9 months of the delivery date. So make sure to act promptly and to submit the claim form within the deadline.
Moving companies are obliged by law to notify the customer that they have received the claim. After the request has been processed, the matter must be sorted out within 120 days. In case they don’t reach out, you can file an official complaint with the Federal Motor Carrier Safety Administration or the Better Business Bureau.
If you are not satisfied with their final decision and offer, you may want to take some legal action and sue the moving company, but the procedure will probably take a few months.
In order to prevent damaged goods think twice when choosing the moving company. Finding a reputable moving company is not an easy task, so take the time to research several moving companies and ask for quotes so that you can decide which offer works best for you. Recommendations and other people’s experiences can be really helpful for those who are planning to move. Luckily, people tend to share both positive and negative experiences, so many moving companies reviews in NYC are available online. Also, to-good-to-be-true offers are usually questionable, so try to avoid them.
Experience the peace of mind that comes from working with a trusted, affordable moving service. Our team of dedicated movers is committed to providing excellent customer service and making sure your items arrive in the same condition they were in before the move. We work hard to ensure that your move is as stress-free as possible and that your possessions are handled with the utmost care. With our competitive prices and commitment to customer satisfaction, you can be sure that your move will be an enjoyable and successful experience.