Everyone who has ever moved house knows how helpful reading moving reviews can be. It’s no secret that personal recommendations from friends and relatives are the safest option. But, what if none of my friends haven’t gone through a household move recently? Apparently confusing situation may get even worse if you are moving for the first time and don’t know where to start exactly.
When performing a self-move, aside from the strong helpers and volunteers, you won’t need many people involved. As it turns out, a positive outcome of a DIY move depends on how good you are at multitasking and balancing your resources. However, large households and long-distance moves definitely require professional movers’ attention and your biggest concern is to ensure your treasured belongings end up in good hands.
Performing a detailed background check on your movers and reading online moving reviews can be a solid indicator of the quality of their services. By taking the time to take a look at other people’s moving experiences you may have a better understanding of what you can expect from certain moving companies.
However, as beneficial as moving reviews can be, you should learn how to differentiate between the genuine and the fake ones. What better way to check movers’ reputation, you may think. But, nowadays, a positive moving review doesn’t have to be a guarantee that you will end up getting an excellent service. As it turns out, a lot of fraudulent activities and rogue movers are hiding behind those glowing reviews.
Here’s how you can decide which ones are worth your attention.
Clear signs of false moving reviews
The purpose of posting fake moving reviews is to give misleading information and guidelines to the potential customers. Their main goal is to cover their incompetent and unprofessional behavior and to lure inexperienced customer into using their services.
Unfortunately, some fraudulent companies seem to go too far when trying to boost their online reputation and attract prospective customers. Due to a highly competitive moving industry, some businesses choose to manipulate moving reviews in order to stand out. Whether you are facing a residential or an office move, finding a reliable moving company is a main prerequisite.
Here we are sharing some of the most important pointers that may help you recognize false moving reviews. Even if moving for the first time you can determine whether the reviews you are reading are legitimate or not.
Detecting fake moving testimonials
It’s all roses
There’s no such thing as flawless moving experience. Even when dealing with the most reputable of movers, something can go wrong. Accidents do happen, but at the end of the day, all that matters is how your moving team will handle those unexpected situations without causing you too much trouble. Too many perfect moving testimonials where everything went smoothly from start to finish shouldn’t be taken lightly.
Unusually low moving estimates combined with outstanding services may mean that rogue movers are trying to attract their victims. Unfortunately, people who have no experience in moving, may easily fall for their attractive offers. In order to cut moving costs they may choose this apparently easier road. But soon they will realize that such a reckless decision might endanger the entire moving process and cause additional costs.
Overly negative experiences
In some cases 1-star ratings are well deserved. It’s completely understandable that people who received terrible services or were affected by fraudulent moving activities want to share their stories to warn other people. However, extremely negative moving reviews are also used to contaminate the good reputation of reliable moving companies. If a negative review doesn’t reveal any specific or useful information, chances are its only purpose is to damage the company’s reputation.
Too many irrelevant details
When researching moving companies people are not fond of reading essays. Instead, a straight-forward summary of all bad or good aspects may suffice. However, fake reviews tend to go into the smallest details trying to make their stories more authentic and trustworthy. Also, mentioning movers’ names might be an indicator that something’s not quite right about the review.
Vague moving reviews
There are too many general statements about the quality of a certain company, but you cannot determine if those characteristics are well deserved. As there are no specific details and situations proving those statements, it’s highly advisable to ignore such posts and keep looking.
At first a review may seem like a relevant content, but if you notice some unusual referrals to another businesses you should know that they are just using the opportunity to promote other companies.
Awkward and artificial language style
In order to sound more persuasive, fake reviewers tend to use an uncommon language or weird punctuation. An angry customer who was scammed by a moving company may use all caps to get his message across and describe his rage and frustration. But, there are also posts where the usage of all caps seems unnatural. If you are unsure as to the style, just ask yourself which style you would use to write a review. Also, pay attention to the structure of it, similar reviews which were published almost at once may seem rather suspicious, don’t you think?
With this in mind, do not trust everything you read online. The outcome of the move depends on the background check you run on the moving companies. Yes, we know, it requires quite some time, but it’s worthwhile in the long run. Read as many testimonials as you can. Once you eliminate suspicious and shady companies, it will be easier for you to choose the moving crew that will deliver good results. Learn how to read between lines and beware not to fall for the first dazzling offer you get. In addition to that, once your move is over, take the time to summarize your experience in a couple of sentences are share it with other people.