As a convenience to our customers, we thought we would compile a list of our most frequently asked questions about moving. If you do not see a question you would like to ask please email us or give us a call.
How much should I tip my movers?
This one is an easy one, 20% is the customary tip for movers. You give the full tip to the foreman and he or she hands out the tip to the rest of the moving crew. In long distance moves, you will generally be receiving two moving crews: one crew for picking up the furniture and another crew for the drop off. So if you have a long distance move, it is customary to tip each of your movers 10%. Here at Dumbo Moving and Storage you can also factor your tip into the overall price of the move.
How long does the move take?
This question is harder to answer because there are many factors that go into the duration of the move. First, is there packing and unpacking involved? If the movers had to wrap up items and put them in to boxes, the length of the move will of course increase. The amounts of items of that have to be moved are also a factor. Finally, how far the new place of your move is from your old place is a big determining factor too. The average length of a domestic move (a move where the distance between the two locations is less than 10 miles) is around 3-4 hours.
Who is in charge of my move?
There are two people in charge of your move: the moving consultant and the foreman. The moving consultant is in charge of taking down your itinerary. He or she is the person that takes a list of all the items in your move. If you have any questions concerning your move, the moving consultant is who you ask.
Your foreman is the person you meet on your move date and plans the strategy for moving your items. He or she leads the team that moves your furniture and boxes to your new place. If you have problems with your foreman for whatever reason call your moving consultant.
Can I pack my own boxes?
I do not see any reason why not. We offer packing and unpacking services here at Dumbo Moving but if you just want to move just your boxes and your furniture for you, that is perfectly okay with us. We insist on doing all the carrying however.